Pento

Pento AI Insights™ · Action Center

What changed, why, and what to do this week.

Evidence-backed recommendations with owners, due dates and transparent calculations — and measured results tracked separately from estimates.

Demonstration workspace. All practices, figures and people are illustrative sample data — not live customer results. Changes are saved in this browser only.

Pento Performance Score™

Illustrative

72 / 100

Select a dimension to see its metrics and actions.

Revenue Cycle: underlying metrics & actions

P1Revenue Cycle· Riverside Family DentalRecommendedIllustrative

Aged insurance A/R rose above threshold

Insurance A/R > 90 days

16.8%

11.2% vs. trailing 8-week average · benchmark 10%

Insurance A/R > 90 days
$84,300
Claims > 90 days
142
Top payer share of aged A/R
Delta Dental PPO · 41%

What changed. A larger share of insurance balances is sitting past 90 days than in recent weeks, concentrated with one payer.

Why it might have changed. Possible cause: unworked denials. 38 of 142 aged claims carry a missing-attachment denial code with no follow-up logged.

Recommended this week. Work the 38 missing-attachment denials this week, resubmit with narratives and X-rays, and set a 30-day follow-up rule for this payer.

Suggested owner: Billing Lead · Due 2026-10-01

Projected revenue (est.)

$52,600/yr

Collectible cash (est.)

$50,496/yr

EBITDA impact (est.)

$31,308/yr

Running on real practice data

Connections and permissions required

The demo uses sample data. To run it for your practice, Pento needs read-only access to the following, under a signed BAA.

Practice management system

Open Dental, Dentrix, Eaglesoft, Dentrix Ascend, Curve

Read-only: schedule, procedures, treatment plans, A/R aging, patients (de-identified where possible)

Clearinghouse

ERA/835 and claim status (276/277)

Read-only claim, payment and denial files

Payer contracts

Fee schedules by payer and CDT code

Secure upload by office manager or owner

Patient communication

Recall and confirmation platforms

Read-only send and response logs

Accounting / payroll

QuickBooks, Xero, payroll provider

Read-only P&L for EBITDA assumptions

Users & roles

Owner, group leadership, office manager, staff

Role-based access per practice; BAA in place before any PHI flows

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