Pento Action Center

Pento AI Insights™ · Action Center

What changed, why, and what to do this week.

Evidence-backed recommendations with owners, due dates and transparent calculations — and measured results tracked separately from estimates.

Demonstration workspace. All practices, figures and people are illustrative sample data — not live customer results. Changes are saved in this browser only.

Pento Performance Score™

Illustrative

72 / 100

Select a dimension to see its metrics and actions.

Treatment Acceptance: underlying metrics & actions

P2Treatment Acceptance· Northgate Dental StudioAcceptedIllustrative

Unscheduled diagnosed treatment backlog

Diagnosed, unscheduled treatment

$218,400

$176,900 vs. same week last quarter

Patients with open plans: 311
Plans > $2,000: 44 · $131,200
Case acceptance (30d): 61% (prior 67%)

What changed. Diagnosed treatment is accumulating faster than it is being scheduled, mostly in higher-value plans.

Why it might have changed. Possible cause: no financing option presented. 31 of 44 large plans have no financing or phasing note.

Recommended this week. Run a treatment coordinator call list for the 44 plans over $2,000 with phased options and financing, tracked in the PMS.

Suggested owner: Treatment Coordinator · Due 2026-10-03

Projected revenue (est.)

$47,200/yr

Collectible cash (est.)

$45,312/yr

EBITDA impact (est.)

$28,093/yr

Measured result

Baseline $61 captured 2026-09-14

Wk 0

Wk 1

Diagnosed, unscheduled treatment: $61 → $63 (not improved)

Measured movement is shown separately from estimated opportunity. Improvement coincides with the action; Pento does not claim the action caused it.

OwnerDue dateProgress: 25%

— Script approved by Dr. Patel.

Running on real practice data

Connections and permissions required

The demo uses sample data. To run it for your practice, Pento needs read-only access to the following, under a signed BAA.

Practice management system

Open Dental, Dentrix, Eaglesoft, Dentrix Ascend, Curve

Read-only: schedule, procedures, treatment plans, A/R aging, patients (de-identified where possible)

Clearinghouse

ERA/835 and claim status (276/277)

Read-only claim, payment and denial files

Payer contracts

Fee schedules by payer and CDT code

Secure upload by office manager or owner

Patient communication

Recall and confirmation platforms

Read-only send and response logs

Accounting / payroll

QuickBooks, Xero, payroll provider

Read-only P&L for EBITDA assumptions

Users & roles

Owner, group leadership, office manager, staff

Role-based access per practice; BAA in place before any PHI flows